Takeout Delivery Drivers Face Attacks But There’s Little Help
By Kaisar Andrabi Suraj Kumar, a Swiggy delivery agent, anxiously waited at the McDonald's outlet in PVR Saket for his order to be prepared. A sense of disappointment was visible on his face as he noticed that his app showed the order was ready, even though the restaurant had not yet handed it to him. It was already noon, Kumar had only completed five deliveries, earning a meager amount of approximately 190 rupees in his account. For the 27 years old, any delay in orders means that Kumar had to extend his working hours, often stretching his shift from 10 to 14 hours in order to meet his expect...