customerexperience
MUMBAI, INDIA, May 16, 2024 - (ACN Newswire) - The 11th global edition of the World CX Summit & Awards, organised by Trescon, returns to India on 22nd May 2024 at the Leela, in Mumbai. With more than 350 CX leaders, top technology mavens, and innovators confirmed, the event serves as a crucial terminal in India's digitization roadmap. This summit facilitates a robust exchange of ideas and sets the stage for strategic collaborations that will define the future of CX innovations in India and around the world. Having brought together more than 15,000 CX thought leaders, innovators, specialists, a...
ACN Newswire
NEW DELHI, Dec 13, 2023 - (ACN Newswire) - What do my customers want? This is the burning question that every leader asks, and that the savviest executives are asking more frequently than ever. Technology has handed customers unprecedented control over the experience of purchasing goods and services. The process increasingly plays out in fluid, hypercompetitive, and always-on markets with many channels and touchpoints, or individual interactions. Crafting a powerful customer experience (CX) surpasses mere product delivery. It's the art of forging connections with individuals who become brand ...
ACN Newswire
Mountain View, Calif., & Mumbai, India, July 25, 2023 - (ACN Newswire) - CleverTap, the all-in-one engagement platform, announced its partnership with SpiceJet, one of India's premier airlines. This strategic collaboration will empower SpiceJet to enhance its customer experience by leveraging CleverTap's advanced technology to deliver personalized and contextual communication across its web and mobile channels. As a prominent player in the airline industry, SpiceJet is dedicated to providing exceptional services and experiences to its customers. With CleverTap onboard, SpiceJet aims to take it...
ACN Newswire
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