Workplace platform Slack clarifies data policy on AI after online criticism
The workplace communication platform Slack clarified how it uses customer data this month after social media users alleged it had an obscure policy. Slack is a popular cloud-based software owned by the US tech giant Salesforce. Its use rose during the COVID-19 pandemic as many people began remote working.Criticism against Slack this month began when a user posted his surprise regarding Slack's privacy principles which state that "systems analyse customer data (e.g. messages, content, and files) submitted to Slack as well as other information (including usage information)" to develop non-genera...