Why Banks Need The Invisibility Superpower To Be Relevant In The Future
Building a digital ecosystem strategy around customers — The What, How and WhereQ2 2020 hedge fund letters, conferences and moreGartner predicts that “By 2030, 80 percent of heritage financial services firms will go out of business, become commoditized or exist only formally but not competing effectively.”The Age of Assistance, a term made popular by Google, is turning the financial services industry on its head. Consumers today live in micro-moments, with ease of access and exposure to a large and diverse set of digital services; customers are no longer satisfied with just getting what they w...