enterpriseapplications
PagerDuty on Wednesday announced enhancements to its Operations Cloud incident response (IR) platform aimed at accelerating response and remediation when IT issues arise. The new capabilities include features aimed at analyzing cyber events and interacting with IR teams in conversational English in real-time. “We typically see time to acknowledge [an incident] at about 45 minutes to an hour. We can now bring that down to just two or three minutes,” said Jonathan Rende, senior VP for products at PagerDuty, in an interview with CIO.com. “And it’s not just about responding, but it’s about fixing ...
CIO
By Bob Violino Generative artificial intelligence (genAI) has become a focal point for many organizations over the past year, so it should come as no surprise that the technology is moving into the enterprise mobility space, including unified endpoint management (UEM). “Generative AI is the latest trend to impact the UEM space,” says Andrew Hewitt, principal analyst, Forrester. “This has been the main topic of interest in the last year. We see generative AI having impacts in multiple areas, such as script creation, knowledge-based article creation, NLP [natural language processing]-based query...
Computer World
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