The Notebook: Octavius Black on HR’s ‘Davos’, how to fix low productivity rates and wellbeing

By Lucy Kenningham

The Notebook is a column where interesting people say interesting things: today, it’s Octavius Black, CEO of learning platform Mindgym, to discuss productivity, wellbeing and workplace culture’s Davos.

Big hitters gather to look at HR’s biggest 2023 challenges

The floorboards of the Royal Opera House have been trodden by many a global superstar over the years – but last month they were taken over, not by the stars of art and culture, but by some of the biggest names in workplace culture.

Baroness Martha Lane Fox, Dame Emma Walmsley, Simon Sinek, Sir Trevor Phillips and Matthew Syed were just five of 26 world-class speakers who joined us at Mindgym’s ‘Davos of HR’ to solve some of the biggest HR challenges facing today’s business leaders.

Addressing an audience of 160 senior HR leaders from some of the world’s largest companies (from Shell to Chanel, Nestle to Unilever, Meta to Deepmind, Burberry to Barclays, the Bank of England to Deutsche Bank, Rolls Royce to British Aerospace) – our experts offered clear-sighted advice on how to navigate these challenges.

What to do about productivity, flatlining in the UK since the 2008 recession (and since the birth of social media, as one of our speakers pointed out), topped the agenda. Our experts unpicked the impact poor leadership has had on productivity, debated whether more robust, evidence-based leadership coaching could help transform productivity, and explored which can do more to transform productivity: psychology or technology?

Employee wellbeing, in free fall since the start of the pandemic, was another key point of contention – in particular the dilemma of how to improve wellbeing without compromising productivity.

The elusive challenge of culture change, often held up as a North Star for attracting and retaining talent, also featured, as did ‘What would make tomorrow’s leaders better than today’s?’ (In the past decade, investment in leadership development doubled, but trust in senior leaders fell by a third).
For each of these dilemmas, behavioural science seems to offer the answers.

Can companies improve wellbeing without reducing workload?

With studies showing the $50bn+ companies spend on “wellness” initiatives is largely wasted, Mindgym’s psychologists have identified what to do instead that will make a difference.

Out with meditation apps, free fruit and yoga classes and in with rebuilding workplace culture around the five drivers that have most effect on workplace wellbeing: certainty, competence, autonomy, belonging and purpose.

Not only will this greatly improve staff wellbeing, stemming the flow of lost workers to the workforce, it also transforms productivity and performance, enhances creativity and increases workplace commitment.

A real read on AI’s impacts

To quote Tessa West, associate professor of psychology at New York University, and a member of Mindgym’s academic board: “We need to recalibrate away from wellness and towards the psychological components of wellbeing within the workplace.”

I, Human argues compellingly that artificial intelligence is altering human intelligence – fuelling narcissism, diluting self-control, reinforcing prejudice – and reveals how human learning can still counteract the malign effects of machine learning.

Tomas’s easy style and dry humour belie the seriousness with which he tackles this vital issue of our time.

Take note before the robots take over how you think.

I Human: AI, Automation and the Quest to Reclaim What Makes Us Unique, by Tomas Chamorro-Premuzic

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