By Jack Mendel
Furious holidaymakers were left out of pocket this week after Centre Parcs announced it will shut all resorts on Monday for the Queen’s funeral.
Hundreds took to Twitter to express their anger and frustration after the short-breaks specialist announced its villages across the UK would close on 19 September “ as a mark of respect”.
The decision was taken “to allow as many of our colleagues as possible to be part of this historic moment” as it promised refunds or rescheduling for any guests affected.
In a statement published on its site, Centre Parcs warned “guests who were due to arrive on Monday 19 September.. not [to] travel on this day, though we will reopen on Tuesday 20 September and be ready to welcome our guests then.”
“We hope our guests will understand our decision to support our Queen on her final journey.”
Centre Parcs told anyone affected they “will receive an email today explaining the options available”, but many on social media responded saying they’d be left out of pocket.
Its tweet has so far led to 400+ quote-tweets, with people expressing their anger at the last-minute cancellation.
Oner user on Twitter called @LisaaJune said her family had “paid over £600 for a four day holiday” and it was unclear how much they’d be refunded.
“This has now been effectively cut short by a full day. You’re discounting for those that have a delayed arrival date but what about those of us who have lost the last day of their holiday?!”
Another person, under the handle @bonzo_g replied to Centre Parcs saying they were “very angry about this – we are not travelling directly to you, so this has left us stranded half way up the country without accommodation for a night. 30% offered is nowhere near close enough to covering the extra costs.”
Centre Parcs has been asked for comment.
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