customerservice
Today, consumers are spoiled by the number of online channels through which they can browse and shop. The transition to the online world brought to life the likes of eCommerce and online retail, which in part has now made social media a staple to any business or company hoping to reach customers in an ever-competitive marketplace. The brick-and-mortar shopping experience, which is still pretty much alive and well, has become overshadowed by the behemoth of eCommerce retail. Q3 2022 hedge fund letters, conferences and more In a matter of years, mostly experienced throughout the pandemic, custom...
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Over the past few years, companies have taken an interest in making major changes, upgrades, and facelifts to the programs they offer the public. Companies offering customer loyalty and service platforms help them remain competitive, which is critical in coming out of a pandemic that left customers increasingly demanding. Just how demanding have consumers become? Reporting from McKinsey in 2020 indicated early signs of brand agnosticism among buyers. When faced with problems like supply chain shortages and economic concerns, 75% of people tried new products. In other words, they put their loya...
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IntroductionThere’s a lot you need to do to create a profitable salon business. Some of them are training your staff for excellent customer service, setting the right prices, maintaining consistent income, and paying off your bills. To add to the mix, you need a strong marketing plan that reaches out to your customers every day. Q2 2021 hedge fund letters, conferences and more And if you operate as a sole business owner, it can be exhausting catering to existing customers and gaining new ones. The last year has been anything but easy. Most businesses struggled to sustain amidst the pandemic. I...
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Whatever you sell, there will always be several other brands selling the same or nearly similar things. Around 19% of the businesses fail because the competition beats them. Therefore, every company must handle competitors more smartly. Q2 2021 hedge fund letters, conferences and more How Your Brand Can Stand Out From The CompetitionYour business can stand up against the competition using well-planned strategies. That said, here are some of the best ways that your brand can leverage to stand out from the competition. Brand stories are helpful to provoke an emotional response and connect with y...
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Whether it’s for added security while browsing the internet, unblocking geo-restrictions, or preventing ISP and government snooping, there are many reasons you would want to install a VPN on your device. Yet, with the massive amount of choice out there, how can you possibly decide which VPN to opt for and which to pass on? Q4 2020 hedge fund letters, conferences and more For the people that aren’t technically savvy, this can be a daunting task, especially if you’re unfamiliar with the differentiating features between providers. First things first, it’s important to consider why you need a VPN ...
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In the financial world, open banking has become an exciting new buzz phrase. After taking the European economy by storm, open banking has now arrived in the United States. New technologies are transforming the way the banking industry operates by creating more efficient and cheaper financial services. According to Forbes, open banking is somewhat of a revolution changing the banking industry. With open banking, third-party providers (TPPs) can now use personal banking information to help customers save money, borrow more easily, and pay efficiently. So what exactly is open banking and how can ...
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