Ticketmaster says sorry for the Taylor Swift concert ticket chaos
Ticketmaster is sorry for the Taylor Swift concert ticket chaos. Thousands of the ‘Anti-Hero’ hitmaker, 33, were unable to purchase tickets for her hotly anticipated Eras Tour, which has prompted concerns about the monopoly over the live gig industry. Joe Berchtold, the president of Live Nation, their parent company who bought them in 2010, told the US Senate’s consumer rights committee: "We need to do better and we will.” He attributed the “terrible consumer experience” due to a bot attack. "We were then hit with three times the amount of bot traffic than we had ever experienced, and for the ...