businessitalignment
Salesforce subsidiary MuleSoft announced a new AI-powered composability solution on Tuesday aimed at helping organizations build discrete AI services that form the building blocks of more complex systems and applications. “We believe the world of AI is really the world of APIs,” said Param Kahlon, Salesforce EVP and GM of Automation and Integration. “If you look at how people are accessing AI in the enterprise, it really is the ability to call a model.” In the case of gen AI, that call may be to an LLM hosted within the enterprise, but it also might be to a foundational model built by a third ...
CIO
Charles Dickens’ Tale of Two Cities contrasts London’s order and safety with the chaos and risk of Paris. Wall Street has its own tale of contrasts: Apple, which represents order and safety, and UnitedHealth Group, which represents — well, it was supposed to be order and safety, too, only it didn’t work out that well. And therein lies a cautionary tale for all CIOs. Start with UnitedHealth Group. Unless you’ve been living off the grid for the past few months you know the basics: UHG was hacked, losing as much as 6 terabytes (techspeak for “a lot”) of patient data and creating chaos in the enti...
CIO
Prosegur ha optado por integrar en España su negocio de externalización de procesos y servicios tecnológicos (BPO, por sus siglas en inglés) bajo la marca Avos Tech. El propósito de esta decisión no es otro que aportar soluciones integrales de alto valor añadido basadas en desarrollos tecnológicos propios. Esta transición, que se completará en 2025 con la incorporación de las operaciones en Chile bajo la nueva marca, refleja la evolución de la propuesta de valor que incluye hoy soluciones de BPO, junto al desarrollo de un portfolio de software propio para la gestión de procesos en un modelo BP...
CIO
Look no further than the 2024 IT marketplace, where the best paying jobs are predominantly technical, and attributes like strong communications and soft skills are all too often deemphasized. It’s no wonder that IT professionals spend their time honing their technical skills, and then end up speaking in technical acronyms that few people understand. Staff “technospeak” with users is a familiar user support issue that CIOs have faced for years. CIOS always want to improve the communications skills and user outreach of their staffs, but too often, they find that their top performers are poor com...
CIO
Un articolo della Harvard Business Review del 1958 [in inglese] ha coniato il termine Information Technology, focalizzando la sua definizione sull’elaborazione rapida di grandi quantità di informazioni, sull’utilizzo di metodi statistici e matematici nel processo decisionale e sulla simulazione del pensiero di ordine superiore attraverso le applicazioni. Questa definizione era molto in anticipo sui tempi e, in qualche modo, prevedeva le capacità di apprendimento automatico e di IA generativa dell’era attuale. Nonostante questa preveggenza e la flessibilità del concetto generale, sono in molti,...
CIO
A 1958 Harvard Business Review article coined the term information technology, focusing their definition on rapidly processing large amounts of information, using statistical and mathematical methods in decision-making, and simulating higher order thinking through applications. That definition was well ahead of its time and forecasted the current era’s machine learning and generative AI capabilities. Despite that prescience, and the flexibility of information technology as a term, many today argue that calling the CIO’s organization “information technology” or “IT” has lived its course. After ...
CIO
Dai tempi in cui può essere fatta risalire la sua nascita, 40 anni fa, la figura del CIO è andata incontro a una sostanziale trasformazione, passando da una professione prettamente tecnica a un ruolo esecutivo sempre più focalizzato sul business e sulla strategia. Quasi la metà (49%) dei leader IT che hanno risposto alla ricerca State of the CIO 2024 [in inglese] di Foundry, editore di CIO.com, afferma di avere tra le sue principali aspettative quella di svolgere un ruolo più strategico nei prossimi anni, mentre un altro 36% prevede una forte enfasi sulle responsabilità relative alla trasforma...
CIO
The CIO’s value in the rebounding private equity market appears to be increasing, as investors see IT as an enabler of new revenue and as a driver of cost efficiencies. Several CIOs and other IT leaders in private equity (PE) environments say they see a trend toward the position being elevated, both with investors and at the portfolio companies they fund. PE investors have begun to realize they can achieve better returns with strong and empowered CIOs at portfolio companies, says John Buccola, CTO of E78 Partners, a managed services provider focused on the private equity market. The past pract...
CIO
Encontrar el retorno de la inversión en materia de inteligencia artificial (IA) sigue siendo difícil de alcanzar para muchas organizaciones, incluso cuando se apresuran a adoptar la tecnología. Las dificultades para estimar o demostrar el valor de las tecnologías de IA para el negocio han sido o serán una de las principales barreras para su implementación, según una encuesta reciente de Gartner a más de 700 líderes de TI en organizaciones que han adoptado o planean adoptar la IA. Casi la mitad de los encuestados señalaron los desafíos a la hora de mostrar su valor. Otras preocupaciones importa...
CIO
Early in his career, Andrew Brock was told by a mentor that, to reach the C-suite, you have to take assignments across the various drivers of a P&L: marketing, operations, information technology, and so on. At the time, Brock had held finance-related roles of increasing responsibility at household brands such as Kraft and PepsiCo at the time, and the advice piqued in Brock a curiosity that has since marked his career. It led him to accumulate cross-functional experiences that eventually landed him at Associa, which, serving 7.5 million homeowners globally, is the world’s largest residential pr...
CIO
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